Shipping Policy

At Victoria Sydney, we believe shopping for timeless fashion should be effortless from the moment you place your order until it arrives at your door.

That's why we offer FREE Standard Shipping on all orders across Australia — with no hidden fees and no minimum purchase required.

Processing & Delivery

Order Processing

1–2 Business Days

Shipping Time

7–12 Business Days

Estimated Total Delivery

8–14 Business Days

Orders are processed Monday to Saturday.

Orders placed after 5:00 PM (AEST) will be processed on the next business day.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email containing your tracking number so you can follow your parcel every step of the way.

Please allow 24–72 hours for tracking information to become available after shipment.

Shipping Origin

To offer a carefully curated collection at accessible prices, we work with trusted international manufacturing and fulfilment partners.

Depending on product availability, your order may be shipped directly from one of our international fulfilment centres before being handed over to trusted local delivery partners, including Australia Post, for final delivery within Australia.

Every order is carefully inspected before dispatch to ensure it meets our quality standards.

Shipping Partners

We work with trusted shipping partners, including Australia Post and other reliable national carriers, to ensure every order arrives safely and securely.

Delivery Delays

While we always aim to deliver within the estimated timeframe, occasional delays may occur due to circumstances beyond our control, including:

  • High order volumes

  • Public holidays

  • Severe weather conditions

  • Carrier delays

  • Remote or regional delivery locations

If your shipment is affected by a delay, we'll keep you informed with the latest available tracking updates.

Remote & Regional Areas

Deliveries to remote or regional areas within Australia may require additional transit time. Any delays will be reflected in your tracking information.

PO Box Deliveries

We happily deliver to PO Box addresses via Australia Post.

Customs & Duties

For orders delivered within Australia, no additional customs duties or import fees are payable by our customers.

If Victoria Sydney begins offering international shipping in the future, any customs duties, taxes or import charges imposed by the destination country will be the responsibility of the recipient.

Need Assistance?

If you have any questions regarding your order or delivery, our customer support team is always happy to help.

Victoria Sydney

Email: support@victoriasydney.com

We aim to respond to all enquiries within 24 hours, Monday to Saturday.